Two people duel on a hilltop
Photo by Chris de Lima on Unsplash

When it comes to digital tools, there are many things that remain better done in-person. As a consultant, my professional advice to clients is to keep creative activities like strategy development, ideation and journey mapping as in-person as possible.

The ranking goes:

  1. In-person
  2. Digital
  3. Hybrid

With the pandemonium of 2020…

Victoria wipes out on super swell of vaccine adoption wave.

Victoria’s CVMS Vaccine booking website showing a 502 error

Victoria’s vaccine booking website and phone line have both crashed spectacularly after the State’s Premier announced that all people aged over 16 would be made eligible to receive their recommended vaccine from 7am August 25th. The announcement was made with under 24hrs notice (The Guardian, 24 August 2021).

The Premier…

How to hire a hospital grade breast pump after giving birth

baby drinking from bottle
Photo by Lucy Wolski on Unsplash

Hire a breast pump at the hospital

If you are looking for a medical grade breast pump in and gave birth at the Royal Melbourne Women’s Hospital or Francis Perry House in Parkville/Carlton, the most convenient place for you to pick up a breast pump may be from the HealthSmart Pharmacy downstairs. …

70% of professionals say ‘Yes’.

Photo by Ant Rozetsky on Unsplash

As we look ahead to a post-pandemic future, many of us are set to wonder what the new future of work will look like. Work from home orders, supported by video-conferencing and digital collaboration tools, have dramatically changed the way we live and work.

Why do people love to work from home?

For some, the preference for Work…

The Peter Principle has survived for more than half a century.

A statue in front of St. Peter’s Basilica in the Vatican
Photo by iam_os on Unsplash

What is the Peter principle?

The Peter principle was devised by its namesake, Dr. Lawrence J. Peter. It seeks to explain the mechanic by which organisations accummulate incompetence in seniority by converting previously competent individuals into incompetent individuals.

“In a hierarchy every employee tends to rise to his level of incompetence.”

The Peter principle proposes…

An MBA Toolkit Essential

A razor and shaving cream brush on a stand
Photo by Austin Jackson on Unsplash

Hanlon’s Razor is a philosophical razor, rather than a physical one (like that one above ☝️). As a philosophical razor, it is a heuristic or principle that allows us to discard (or ‘shave off’) unlikely explanations and instead focus on more likely reasoning.

Hanlon’s Razor

Hanlon’s razor proposes that we are best…

If we build it, they will stay.

Source: PayPal Newsroom

Buy Now, Pay Later

PayPal has announced it will enter the crowded Buy Now, Pay Later (BNPL) financial services market. It will offer the industry standard model, allowing users to pay for purchases in 4 instalments.

The move will put PayPal into direct competition with a crowded space full of eager startups (Zip, OpenPay…

How rejections spurred these founders on to greater success.

People struggle to crawl through mud
Photo by Carlos Magno on Unsplash

Personally or professionally, no one likes to be rejected. Our self esteem takes a hit and we are left to wonder, ‘well, now what?’.

It might be easy to assume that this rejection will inevitably spiral down into further failures and a life of endless misery... …

Design Thinking for Business: Dark Design.

A figurine of Darth Vader wielding a lightsaber
Photo by Brandon Romanchuk on Unsplash

Design thinking is a powerful tool for creating value. When used correctly, design thinking can create new value or ‘increase the size of the pie’ for organisations, their customers, users, employees, community, shareholders and other stakeholders to share in.

Sometimes, however, as design thinkers, we can stray from the straight…

Photo by Privecstasy on Unsplash

A more private internet experience for the pri-curious Apple user.

At Apple’s World Wide Developer Conference (WWDC), the company launched a range of new privacy features. Among these was an enhanced iCloud subscription called iCloud+ (iCloud Plus).

For existing iCloud subscribers, iCloud+ is an automatic upgrade at no additional cost. It includes the same iCloud features and cloud storage plus

Mike Stevenson

MD at The Healthy Organisation.

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